Planned site maintenance
Scheduled Maintenance Report for Ease
Maintenance is now complete and all services have been restored.
Posted May 14, 2022 - 22:45 PDT
In progress
The scheduled maintenance has been extended until 11PM PDT.
Posted May 14, 2022 - 17:02 PDT
On Saturday, May 14, 2022, Ease will perform scheduled maintenance between 5PM-8PM PST. During this time, we will be unable to process requests over HTTP/HTTPS. We are upgrading our systems to better serve demand and ensure operational efficiency.

Affected services
Customer portals and APIs from * will be unavailable.

Services not affected
SFTP and email services are not affected and will continue operations as normal.

How does this affect me?
During this time, you may experience service interruption if you are attempting to access the * portal or trying to reach our APIs.

What can I do?
Plan accordingly:

Interruptions are expected, so please schedule high-priority operations before or after the maintenance window.

Services will be restored as soon as the maintenance is completed.

We apologize for any inconvenience. If you have additional questions, please contact your account manager or our support team.

Thank you.
Posted May 05, 2022 - 13:03 PDT
This scheduled maintenance affected: Web Application and API.