All Systems Operational

About This Site

Current system status and updates can be found below. For a detailed historical view of availability, please see https://availability.ease.com.

Web Application Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Availability
Fetching
Mean Response Time
Fetching
Past Incidents
May 25, 2022

No incidents reported today.

May 24, 2022
Resolved - This incident has been resolved.
May 24, 11:31 PDT
Investigating - Investigation:
We are investigating performance and general slow downs in the application and services.

May 24, 10:51 PDT
May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Completed - Maintenance is now complete and all services have been restored.
May 14, 22:45 PDT
In progress - The scheduled maintenance has been extended until 11PM PDT.
May 14, 17:02 PDT
Scheduled - On Saturday, May 14, 2022, Ease will perform scheduled maintenance between 5PM-8PM PST. During this time, we will be unable to process requests over HTTP/HTTPS. We are upgrading our systems to better serve demand and ensure operational efficiency.

Affected services
Customer portals and APIs from *.ease.com will be unavailable.

Services not affected
SFTP and email services are not affected and will continue operations as normal.

How does this affect me?
During this time, you may experience service interruption if you are attempting to access the *.ease.com portal or trying to reach our APIs.

What can I do?
Plan accordingly:

Interruptions are expected, so please schedule high-priority operations before or after the maintenance window.

Services will be restored as soon as the maintenance is completed.

We apologize for any inconvenience. If you have additional questions, please contact your account manager or our support team.

Thank you.

May 5, 13:03 PDT
May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.