Planned Site Maintenance
Scheduled Maintenance Report for Ease
The scheduled maintenance has been completed.
Posted Jan 28, 2023 - 18:32 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 28, 2023 - 18:01 PST
On January 28, 2023, between 18:00 - 20:00 PST Ease will perform scheduled maintenance. We are updating our systems to better serve demand and ensure operational efficiency. We want to inform you that the services specified in the email below will be down for up to 15 minutes total during the 2-hour window.

Affected services:
Customer portals and APIs from * will be unavailable.

Services not affected:
SFTP and email services are not affected and will continue operations as normal.

How does this affect me?
During this time, you may experience service interruption if you are attempting to access the * portal or trying to reach our APIs.

What can I do?
Plan accordingly: Interruptions are expected, so please schedule high-priority operations before or after the maintenance window.

Services will be restored as soon as the maintenance is completed.

We apologize for any inconvenience. If you have additional questions, please contact your account manager or our support team.

Thank you.
Posted Jan 11, 2023 - 18:11 PST
This scheduled maintenance affected: Web Application and API.