Email Delivery Issues

Incident Report for Ease

Resolved

This incident has been resolved.

Posted Sep 23, 2024 - 12:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2024 - 08:48 PDT

Investigating

We are aware of an issue where Ease is sending the 2FA authentication emails to Outlook but these emails are getting quarantined. We are working to resolve this issue.

Posted Sep 23, 2024 - 07:30 PDT

This incident affected: Web Application.