All Systems Operational

About This Site

Current system status and updates can be found below. For a detailed historical view of availability, please see https://availability.ease.com.

Uptime over the past 90 days. View historical uptime.
Web Application Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Availability
Fetching
Mean Response Time
Fetching
Past Incidents
May 15, 2024

No incidents reported today.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024
Ease Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 11, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 19:00 PDT
Scheduled - On May 11, 2024, between 19:00 - 21:00 PST (May 11, 2024, between 03:00 – 05:00 UTC) Ease will perform scheduled maintenance. We are updating our systems to better serve demand and ensure operational efficiency.

Affected services
Customer portals and APIs from *.ease.com will be unavailable.

Services not affected
SFTP and email services are not affected and will continue operations as normal.

How does this affect me?
During this time, you may experience service interruption if you are attempting to access the *.ease.com portal or trying to reach our APIs.

What can I do?
Plan accordingly: Interruptions are expected, so please schedule high-priority operations before or after the maintenance window.

Services will be restored as soon as the maintenance is completed.

We apologize for any inconvenience. If you have additional questions, please contact your account manager or our support team.

Thank you.
May 10, 13:05 PDT
May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024
Elevated Error Rate for Nayya Integration
Resolved - This incident has been resolved.
May 1, 15:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 09:44 PDT
Investigating - We are currently experiencing technical difficulties with the employee benefits guide provided via our Nayya integration. We are actively working on the issue and will post an update once we have more information.
Apr 30, 09:07 PDT
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